by José Luis Vilariño | Nov 22, 2024 | Digital private prescription, Digitization of processes, Health Core, Technology Consulting
1. Autonomy in the digital management of collectives. With the constant increase in the number of options and services for different types of groups, companies that have to manage these services are faced with complex and inefficient processes. In this post we...
by José Luis Vilariño | Sep 19, 2024 | Digital private prescription, Digitization of processes, Health Core, Technology Consulting
1. Suffering in the authorization of services Undoubtedly, one of the most painful moments in a health insurer’s customer experience is the request for authorization of a service. This process continues to require the intervention of the patient,...
by José Luis Vilariño | Jul 11, 2024 | Digitization of processes, Health Core, Technology Consulting
1. User experience in Digital Health. We all know or have had some disastrous digital experiences with convoluted mobile apps or websites that have led us to wonder and question whether digitization is worth it or if it is for a few “technology...
by José Luis Vilariño | May 24, 2024 | Digitization of processes, Health Core, Technology Consulting
In this post we will define what an authorizing center of a digital health services platform is, the elements that compose it and the operational and conceptual advantages of its implementation. 1. Definition of Service Authorizing Center (CAS) ...
by José Luis Vilariño | Apr 12, 2024 | Digital Platform for Pet Insurance and Services, Digitization of processes
1. Digitalization of pet services Continuing with the analysis of the processes associated with the management of pet services, we are going to describe one of the central functionalities of the system, which will be the digital registration of the...