by José Luis Vilariño | Oct 18, 2023 | Digitization of processes, Health, Health Core
1 Videoconsultation for healthcare professionals In the land of digital mills, one of the best known, but not well implemented, is that of videoconsultation. To fight against this mill is to demand that this medical practice be carried out with guarantees and...
by José Luis Vilariño | Oct 4, 2023 | Digitization of processes, Health, Health Core
When a client uses different channels to carry out an action with a health company, be it purchasing insurance or requesting a medical authorization, they usually perceive a lack of coordination in the insurer. Even if the customer has a website, chat, app, social...
by José Luis Vilariño | Sep 10, 2023 | Digitization of processes, Health, Health Core
Describing in a simple and comprehensible way a new insurance business model in the health insurance sector, as an alternative to the current model, goes beyond technology and software development, although digitalization plays a key role in it. This is the aim...
by Amelia Uceda | Sep 7, 2023 | Digitization of processes, Health, Health Core
When I think about what I have learned working in the insurance industry, I find that it has been the experience that has helped me to solve problems and improve things. Day-to-day business experiences and thinking and reflecting on those experiences. One of the keys...
