by José Luis Vilariño | Mar 7, 2024 | Digital Platform for Pet Insurance and Services, Digitization of processes
1. Digitalization of pet insurance We digress from the description of the digital health services platform to describe how all the concepts we have been dealing with are perfectly extrapolable to Animal Health management. If the process of digitalization...
by José Luis Vilariño | Feb 6, 2024 | Digitization of processes, Health, Health Core
1 Customer Experience in health insurance. How many of a health insurer’s customers look for relevant clinical information about their health problems or concerns on their insurer’s website? When we talk about web we can say mobile app,...
by José Luis Vilariño | Dec 15, 2023 | Digitization of processes, Health, Health Core
1 What is the service portfolio? One of the common problems in the health insurance industry, and a constant source of conflict between the client and the insurer, is determining exactly what is covered and what is not covered in a policy. All companies...
by José Luis Vilariño | Nov 13, 2023 | Digitization of processes, Health, Health Core
1 Digital Health Form. The health form (HF) is one of the most critical and delicate points in the process of underwriting personal insurance such as health insurance. From a fully digital perspective, it requires complex analysis and decision making...
by José Luis Vilariño | Oct 18, 2023 | Digitization of processes, Health, Health Core
1 Videoconsultation for healthcare professionals In the land of digital mills, one of the best known, but not well implemented, is that of videoconsultation. To fight against this mill is to demand that this medical practice be carried out with guarantees and...