by José Luis Vilariño | Oct 4, 2023 | Digitization of processes, Health, Health Core
When a client uses different channels to carry out an action with a health company, be it purchasing insurance or requesting a medical authorization, they usually perceive a lack of coordination in the insurer. Even if the customer has a website, chat, app, social...
by José Luis Vilariño | Sep 10, 2023 | Digitization of processes, Health, Health Core
Describing in a simple and comprehensible way a new insurance business model in the health insurance sector, as an alternative to the current model, goes beyond technology and software development, although digitalization plays a key role in it. This is the aim...
by Amelia Uceda | Sep 7, 2023 | Digitization of processes, Health, Health Core
When I think about what I have learned working in the insurance industry, I find that it has been the experience that has helped me to solve problems and improve things. Day-to-day business experiences and thinking and reflecting on those experiences. One of the keys...
